Privacy Policy

Last Updated: November 18, 2025

We take your privacy seriously - not just because we're lawyers and it's kind of our thing, but because trust is the foundation of everything we do here at Lumarethys.

Introduction

Look, we get it - nobody really enjoys reading privacy policies. They're usually full of legal jargon that makes your eyes glaze over. But since we're in the business of making complex legal stuff understandable, we've tried to keep this straightforward.

At Lumarethys Legal Solutions, we're committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation. We've been handling sensitive corporate information for years, so we know what it takes to keep data secure.

Key Point:

This policy covers all personal information we collect through our website, phone calls, emails, and in-person consultations. If you're our client, additional confidentiality protections apply under solicitor-client privilege.

Information We Collect

We're not in the business of collecting data just for the sake of it. We only gather what we actually need to provide you with quality legal services.

Information You Give Us Directly

When you reach out to us or become a client, you might provide:

  • Your name, company name, and job title
  • Contact details (email, phone number, business address)
  • Information about your legal matter or business needs
  • Corporate documents and business records
  • Financial information relevant to your case
  • Any other details you share during consultations

Information We Collect Automatically

Like most modern websites, ours collects some technical data:

  • IP address and general location data
  • Browser type and device information
  • Pages you visit and how long you stick around
  • Referring website (where you came from)
  • Date and time stamps of your visits

Worth Noting:

We don't use any third-party advertising networks or sell your data to anyone. That's not our business model, and frankly, it never will be.

How We Use Your Information

We're pretty straightforward about this. Here's what we do with your information:

Providing Legal Services

This is the main event. We use your info to actually help you with your legal matters - conducting research, drafting documents, representing you in negotiations, and all the other stuff lawyers do.

Communication

We'll use your contact details to respond to your inquiries, send case updates, share relevant legal developments that might affect your business, and handle billing matters.

Improving Our Services

We analyze website usage patterns to make our site more useful and figure out what types of content are actually helpful to people.

Legal Compliance

Sometimes we're legally required to keep certain records or disclose information (more on that below). We also need to comply with our professional obligations under the Law Society of Ontario's rules.

When We Share Your Data

We're not in the habit of sharing client information around, but there are some situations where it happens:

With Your Consent

If you give us the green light, we might share your info with opposing counsel, expert witnesses, court officials, or other parties involved in your matter.

Service Providers

We work with carefully vetted vendors who help us run our practice - cloud storage providers, IT support, document management systems, and accounting software. These folks are bound by strict confidentiality agreements and can only use your data to provide services to us.

Legal Requirements

If we're served with a valid subpoena, court order, or other legal process, we may need to disclose information. We'll let you know if this happens unless we're legally prevented from doing so. We also have obligations under anti-money laundering legislation that sometimes require disclosure.

Important:

Solicitor-client privilege protects most communications between us and our clients. This is a fundamental principle we take very seriously, and we'll fight to protect it whenever legally possible.

Business Transfers

If our firm merges with another practice or sells assets, your information might be transferred as part of that transaction. Any successor would still be bound by this privacy policy and professional confidentiality rules.

Data Security

We've spent a lot of time and money making sure your data stays secure. Here's some of what we do:

  • All data transmission is encrypted using industry-standard SSL/TLS protocols
  • Our servers are hosted in secure Canadian data centres
  • We use multi-factor authentication for all internal systems
  • Regular security audits and penetration testing
  • Staff training on data security and privacy practices
  • Encrypted backups stored in geographically separate locations
  • Strict access controls - team members only see what they need to

That said, no system is 100% bulletproof. While we take reasonable precautions, we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll notify you and the relevant authorities as required by law.

Cookies & Tracking Technologies

Our website uses cookies - those little text files that help websites remember you. We keep it pretty minimal though.

Essential Cookies

These are necessary for the website to function properly. They handle things like keeping you logged into our client portal and remembering your language preferences.

Analytics Cookies

We use basic analytics to understand how people use our site - which pages are popular, where visitors are coming from, that sort of thing. This helps us improve the user experience.

You can disable cookies through your browser settings, but some parts of the site might not work as well. Most browsers also offer "Do Not Track" signals, which we respect.

Your Privacy Rights

Under Canadian privacy law, you've got several rights when it comes to your personal information:

Access

You can ask us what personal information we have about you. We'll provide it within 30 days, subject to some exceptions (like info protected by solicitor-client privilege or involving other people's privacy).

Correction

If something's wrong or outdated, let us know and we'll fix it. Accurate records are important for providing good legal services anyway.

Withdrawal of Consent

You can withdraw consent for us to use your info for certain purposes, like marketing communications. Keep in mind we may still need to retain some information for legal or professional reasons.

Deletion

You can request deletion of your data, though we're required to keep certain records for a minimum period under Law Society rules and other legislation.

To exercise any of these rights, just reach out to us using the contact info at the bottom of this page.

How Long We Keep Your Data

We don't keep information forever, but as a law firm, we do have some specific retention requirements:

  • Client files: Minimum 10 years after the matter closes (Law Society requirement)
  • Financial records: At least 7 years (tax and accounting purposes)
  • Marketing contacts: Until you unsubscribe or we haven't heard from you in 3 years
  • Website analytics: Typically 26 months
  • General inquiries: 2 years if no client relationship develops

When we do dispose of information, we do it securely - shredding physical documents and using secure data deletion for digital files.

Children's Privacy

Our services are designed for businesses and adults. We don't knowingly collect information from anyone under 18. If you're a parent and think your child has given us information, please contact us so we can delete it.

Changes to This Policy

Privacy law and our practices evolve over time, so we might update this policy occasionally. When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top.

If you're an active client, we'll also send you an email about material changes that affect how we handle your information.

Questions About Privacy?

If you've got questions about this policy or how we handle your information, don't hesitate to reach out. We're pretty approachable for lawyers.

Privacy Officer Contact

Lumarethys Legal Solutions

Suite 2100, 181 Bay Street
Toronto, ON M5J 2T3

Phone: (416) 785-4920

Email: contact@lumarethys.info

If you're not satisfied with our response to a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.